What does this Policy cover?
What personal information do we collect about you?
We collect the information necessary to be able to communicate with you in connection with:
This information includes your name, email address, telephone numbers, address and LinkedIn address. We never collect sensitive personal information about you.
Where do we collect personal information about you from?
We collect personal information:
How and why we use your personal information?
We use your personal information to:
How long do we keep your personal information for?
We keep your information as follows:
|Enquiries||Results of enquiry||Information kept for:|
|Sales enquiries||No services engaged, and no consent given to receive marketing materials||Information will be deleted within 2 weeks|
|No services engaged, and consent given to receive marketing materials||12 months|
|Services engaged||24 months to cover the duration of your training programme + 6 months after completion|
Who do we share your personal information with?
Your information may be shared with 3rd parties as follows:
What legal basis do we have for using your information?
For all Vi clients, we have a legitimate interest to use your personal information to enable us to contact you to confirm arrangements, discuss your training needs and keep you up to date on new and existing courses which we believe will be of benefit to you, provide market insights and inform you of any seasonal offers on our courses.
What happens if you do not provide us with the information we request or ask that we stop processing your information?
If you do not provide the personal information we may not be able to respond fully to your enquiry.
Do we make automated decisions concerning you?
No, we do not carry out automated profiling.
We take the security of your personal information very seriously and implement processes to ensure your information is kept safe. Secured servers are used by our company to ensure proper data storage. We use third parties as follow:
Do we transfer information outside of the European Economic Area?
Yes, we use third parties to store our data and administer our mailing lists in the United States, as above. Microsoft, Dropbox and Mad Mimi comply with the EU-U.S. Privacy Shield framework.
For more information on the EU-U.S. Privacy Shield click here.
What rights do you have in relation to the information we hold on you?
By law, you have a number of rights when it comes to your personal information. Further information and advice about your rights can be obtained from the information protection regulator in your country.
|What does this mean?|
|1.||The right to be informed||You have the right to be provided with clear, transparent and easily understandable information about how we use your information and your rights. This is why we’re providing you with the information in this Policy.|
|2.||The right of access||You have the right to obtain access to your information. This is so you’re aware and can check that we’re using your information in accordance with information protection law.|
|3.||The right to rectification||You are entitled to have your information corrected if it’s inaccurate or incomplete.|
|4.||The right to erasure||This is also known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your information where there’s no compelling reason for us to keep using it. This is not a general right to erasure; there are exceptions.|
|5.||The right to restrict processing||You have rights to ‘block’ or suppress further use of your information. When processing is restricted, we can still store your information, but are not permitted to use it further. We keep lists of people who have asked for further use of their information to be ‘blocked’ to make sure the restriction is respected in future.|
|6.||The right to information portability||You have rights to obtain and reuse your personal information for your own purposes across different services. For example, if you decide to switch to a new provider, this enables you to move, copy or transfer your information easily between our IT systems and theirs safely and securely, without affecting its usability.|
|7.||The right to object to processing||You have the right to object to certain types of processing, including processing for direct marketing (i.e. if you no longer want to be contacted with potential opportunities).|
|8.||The right to lodge a complaint||You have the right to lodge a complaint about the way we handle or process your personal information with your national information protection regulator.|
|9.||The right to withdraw consent||If you have given your consent to anything we do with your personal information, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal information with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal information for marketing purposes.|
How will we contact you?
We may contact you by phone, email, text or LinkedIn. If you prefer a particular contact means over another, please just let us know.
How can you contact us?
If you are unhappy with how we’ve handled your information, or would like a copy of some or all of the information we hold about you, or have further questions on the processing of your personal information, contact firstname.lastname@example.org or telephone 0845 408 5833.